AI actions: Turn chats into automated tasks.
Pre-built templates or custom API calls - AI Actions let your bot act, update, and sync data the moment customers ask.
Ready to use
From one click to automation in seconds.
Connect to Shopify, Cal.com, Slack, and more in one click. Each AI Action is ready out of the box, helping you automate real tasks instantly.
Shopify store, meet instant support.
Let customers browse your catalog, get quick answers, and add related items to their cart - all within one smooth conversation.
- Friction-free buying - customers search your catalog, view product details, and add items to the cart in one smooth conversation.
- Instant answers - the agent surfaces policies, returns, and other FAQs on demand, slashing repetitive questions.
- Higher AOV - the agent sees what’s in the cart, suggests a related item, and adds it instantly.
Book meetings in moments.
Expose live availability and confirm slots right in the conversation.
- Faster Demo Scheduling - no email ping-pong.
- Higher Conversion - prospects book while interest is hot.
- Calendar Hygiene - events auto-sync to your team’s calendars.
Self-Serve Bookings, Powered by AI.
Show your Cal.com widget and lock in appointments instantly.
- 24/7 Scheduling - visitors pick times even after hours
- Custom Workflows - triage by topic or agent skill.
- No-Show Reduction - automatic reminders via chat.
Critical Alerts, Straight to Slack.
Route urgent issues or hot leads to the right channel, automatically.
- Immediate Escalation - never miss a VIP or refund request.
- Rich Context - pass user message, email, and URL with one ping.
- Team Alignment – support, sales, and devs stay in the loop.
Guide users with smart CTAs.
Render a dynamic button that links visitors to any URL you choose.
- Drive conversions - push promos, pricing, or sign-up pages.
- Segment-aware - change the target link based on user attributes.
- Zero-code control - update URLs in seconds via dashboard.
Start from Scratch
Advanced mode: fully custom AI actions
Go beyond presets. Build AI Actions from the ground up with total control over inputs, logic, and external APIs - no guardrails, just power.
Any endpoint. Infinite possibilities.
Post or fetch data from any URL in seconds
- Real-time triggers - fire actions whenever conditions match.
- Full payload control - send/receive exactly the JSON you need.
- Security first - add headers, secrets, and rate limits with ease.
Bring your API docs to life.
Import an OpenAPI file and let your bot call every operation.
- Instant Tooling – endpoints, params, and auth auto-mapped.
- Complex Workflows – chain multiple calls inside one chat flow.
- Version Safe – update the schema, bot adapts instantly.
Drag-and-Drop Automation.
Connect 1,600+ apps visually—no code required.
- Visual Scenarios – design flows with a simple canvas.
- Multi-Step Logic – branch, iterate, and transform data mid-chat.
- Error Handling – built-in retries & logging keep ops smooth.
6,000+ zaps at your fingertips.
Trigger or receive webhooks to orchestrate thousands of apps.
- Low-lift setup - choose a Zap template, paste URL, done.
- Cross-team impact - marketing, ops, and CS get their own automations.
- Scalable tasks - usage-based pricing aligns with growth.
Playbook
Your agent’s playbook of automations
A curated collection of powerful, ready-to-use agent actions.
Success stories
How top brands use LiveChatAI
to win at support.
Discover how leading brands achieve 70% resolution rates and transform their customer support with LiveChatAI's perfect blend of AI and human expertise.
Scale customer service without sacrificing experience.
65%
Support queries resolved automatically by LiveChatAI.
LiveChatAI transformed the way we handle support. It now resolves 65% of our customer queries automatically, which means faster answers for users and less pressure on our team.
Alptekin Can
CEO
Peacock Turfscape gives every customer expert guidance with LiveChatAI.
24 / 7
Instant turf sizing, product picks & care tips—no waiting.
LiveChatAI now answers almost all our customer questions—from which turf to order, to how to care for it—so our small team can focus on running the business.
Lisa Pieraccini
Customer Account Manager
Faster answers for customers. More focus for your team.
24/7
AI product & setup support, in Turkish
LiveChatAI allows us to offer fast, technical support directly on our Turkish e-commerce site—without adding extra overhead. Our customers get quick answers to their questions, whether they’re buying or setting up a product, and our team can spend more time on strategic work. It’s been a great fit.
Emir Yanar
Sales Manager
User Testimonials
What do support teams & businesses think about LiveChatAI?
Schedule a special demo meeting to explore our solutions and see how they fit your business.
The option to train the AI with my data and the feature for human handoff ensure a personalized and efficient customer support experience. It helps me to reduce support volume and improve response times.
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It does a good job at customer support with the added feeling of an actual human. it is easy to implement and use and comes with lots of cool features that help it perform the way it does.
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I really love that they have answers to my questions whenever I needed and also offers Live chat support that helps me when I need to confirm something from a live agent.
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It was very easy to implement, we set our documentation portal as the Data Source and that's all we did. It solved most of the support requests since questions were often repetetive ones. It also notifies when someone wants to talk to the real person, so we can handle conversations further.
It really reduces customer support work and even answers better then a real person. I check conversations daily, and usually LiveChatAI handles most of our customer support work.
It really reduces customer support work and even answers better then a real person. I check conversations daily, and usually LiveChatAI handles most of our customer support work.
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Implementing LiveChatAI has been a game-changing experience for Popupsmart. Before LiveChatAI, we struggled with overwhelming support queries and long response times.
Our support team was continually playing catch-up, and we were worried about customer satisfaction.
Our support team was continually playing catch-up, and we were worried about customer satisfaction.
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I like how LiveChatAI easily understood the questions/queries I ask of it. It keeps giving you options according to your request.
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I think that its most powerful feature is the crawl of the pages because you can train the IA bot by selecting the URL and start crawling and it will automatically add any micro site that is in it so I'd a great help and it saves a lot of time for you if you want to have a personalized chat bot in a specific topic.
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Sometimes the LiveChat refers you to material which can actually solve your situation needed.
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