Transform your internal docs
24/7 conversational
AI assistant.

LiveChatAI

Hey, it's an HR AI bot. Ask me about anything🗣️

AI Agent · a few seconds ago ·

Trusted by more than 2K businesses.

Revolutionize Employee Support with an Internal Chatbot

LiveChatAI offers internal support automation features tailored for internal queries, IT assistance, HR support, and more. By acting as an internal chatbot for employees, it empowers organizations with speed, accuracy, and seamless operations.

Features

Resolve Internal Queries with an Internal Chatbot

Simplify internal query management with an AI-driven customer service tool that delivers fast, reliable support.

Resolves up to 70% of internal queries using GPT4-powered AI.
Instantly supports IT troubleshooting, HR policies, and FAQs.
Escalates complex queries to human agents via hybrid support.
Supports 95+ languages for global teams.

Resolve Internal Queries with an Internal Chatbot

Automate Internal Workflows with an AI-Driven Help Desk

Leverage support ticket automation to handle repetitive workflows, improving service desk efficiency.

Automates tasks like onboarding, ticket creation, and IT tracking.
Connects to internal systems via APIs and webhooks for automation.
Improves service desk efficiency with AI-powered classification.

Automate Internal Workflows with an AI-Driven Help Desk

Boost Team Collaboration with Internal Communication AI

Integrate the HR chatbot within your communication platforms to enhance collaboration.

Resolves issues and answers FAQs directly in Slack, WhatsApp, or Teams.
Facilitates seamless team collaboration within messaging platforms.

Boost Team Collaboration with Internal Communication AI

Streamline HR and IT Support with Specialized Chatbots

Use tailored employee assistants to automate HR and IT-related workflows.

Automates leave requests, payroll queries, and HR policies.
Handles IT tasks like password resets and troubleshooting with guided steps.
Suggests follow-ups or related actions based on input.

Streamline HR and IT Support with Specialized Chatbots

Improve Internal Insights with Analytics and AI Suggestions

Tracks frequent queries and resolution times.
Uses AI Suggestions to refine chatbot responses.
Controls message flow to ensure consistent interaction quality.

Gain actionable insights with AI chatbot analytics for support, improving internal processes.

Improve Internal Insights with Analytics and AI Suggestions

Customize for Your Organization with Full Design Control

Tailor your internal chatbot to fit your organization’s branding and functionality needs.

Customizes the chatbot’s interface to match company branding.
Removes “Powered by LiveChatAI” for white-label usage.
Offers CSS customization for advanced branding needs.

Customize for Your Organization with Full Design Control

How it works

How to build your AI support agent in 15 minutes.

From importing your knowledge to going live, our simple 5-step process gets you resolving 70% of customer queries instantly—no coding required.

FAQ

Frequently asked questions

User Testimonials

Schedule a special demo meeting to explore our solutions and see how they fit your business.

What do support teams & businesses think about LiveChatAI?

Osmely V.

Designer

Small-Business (50 or fewer emp.)

The option to train the AI with my data and the feature for human handoff ensure a personalized and efficient customer support experience. It helps me to reduce support volume and improve response times.

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Shannon J.

Marketing Specialist

Mid-Market (51-1000 emp.)

It does a good job at customer support with the added feeling of an actual human. it is easy to implement and use and comes with lots of cool features that help it perform the way it does.

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Shienna Mae M.

Product Development & Production Assistant

Mid-Market (51-1000 emp.)

I really love that they have answers to my questions whenever I needed and also offers Live chat support that helps me when I need to confirm something from a live agent.

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Amirali N.

Co-founder

Small-Business (50 or fewer emp.)

It was very easy to implement, we set our documentation portal as the Data Source and that's all we did. It solved most of the support requests since questions were often repetetive ones. It also notifies when someone wants to talk to the real person, so we can handle conversations further. It really reduces customer support work and even answers better then a real person. I check conversations daily, and usually LiveChatAI handles most of our customer support work.

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Zeynep S.

Customer Success Specialist

Small-Business (50 or fewer emp.)

Implementing LiveChatAI has been a game-changing experience for Popupsmart. Before LiveChatAI, we struggled with overwhelming support queries and long response times. Our support team was continually playing catch-up, and we were worried about customer satisfaction.

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Alexandra G.

Marketing Executive

Mid-Market (51-1000 emp.)

I like how LiveChatAI easily understood the questions/queries I ask of it. It keeps giving you options according to your request.

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David D.

Interpreter

Small-Business (50 or fewer emp.)

I think that its most powerful feature is the crawl of the pages because you can train the IA bot by selecting the URL and start crawling and it will automatically add any micro site that is in it so I'd a great help and it saves a lot of time for you if you want to have a personalized chat bot in a specific topic.

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