Data Sources (website, text, files, Q&A, youtube, notion)
AI Boost for Website Data Sources
AI Suggestions
AI Actions for workflow automations
Frequently asked questions
How does the "Unlimited Messages" feature work?
With our "Unlimited Messages" feature, you have the freedom to send as many messages as you need when you integrate your own OpenAI API key. Simply log in to the system and enter your API credentials to unlock unlimited messaging capabilities. If you choose not to use your own OpenAI API, don't worry—you'll still benefit from up to 15.000 to 20.000 GPT-4o messages per month included with your plan, ensuring your chatbot is always ready to engage.
What are "Unlimited Data Sources" and how much data can I use?
"Unlimited Data Sources" allows you to add content to your chatbot to various data inputs like help website, pdf, texts and more, up to a limit of 10 million characters in total. This is roughly equivalent to 1000 web pages, reading around 2 novels the size of 'War and Peace', or processing text data from up to 2500 PDF documents.
What is GPT-4o, and why is it better than other GPT models?
GPT-4o is an optimized variant of the GPT-4 model, designed for higher efficiency and scalability in handling tasks across various domains. It maintains the advanced reasoning and language capabilities of GPT-4 but is optimized for faster performance and reduced resource usage. It also retains strong contextual understanding and safety features, ensuring reliable, accurate responses.
What does "seats" mean in LiveChatAI's pricing plans?
In LiveChatAI's pricing plans, a "seat" refers to the number of users or agents who can access and use the platform. Each seat represents an individual account with its own login and access to the LiveChatAI dashboard. For example, if your plan includes three seats, three team members (human agents) can actively use LiveChatAI at the same time.
What is included in the "Expert" plan's "Remove Branding" feature?
The "Remove Branding" feature in the Expert plan allows you to present the AI bot as your own, without any of our branding. This offers a seamless experience for your users and aligns the bot's presence with your brand's identity.
Is customer support available for all plans?
Yes, we offer customer support for all our plans. The level of support escalates from basic email support for the Basic plan, to priority support for the Professional and Business plans, up to 24/7 support for our Enterprise customers.
Is there a discount for annual subscriptions?
Yes, we offer 2 months free discount for customers who commit to an annual subscription. You can easily subscribe annual plans with click the tab on the pricing page.
Some reviews from happy customers.
"Implementing LiveChatAI has been a game-changing experience for Popupsmart. Before LiveChatAI, we struggled with overwhelming support queries and long response times. Our support team was continually playing catch-up, and we were worried about customer satisfaction."
"Another fantastic feature is the bot's ability to send sample codes using Markdown formatting. This is extremely beneficial for our users, as it allows them to see code snippets in a clean, easy-to-read format. It's like having a knowledgeable developer on-hand to provide quick snippets, all automated and available 24/7."
"As a growing e-commerce business, we needed a solution to handle our increasing customer inquiries. LiveChatAI has been the perfect answer. Watching it learn and adapt to our business needs has been fantastic. It's given us a whole new perspective on customer interaction."