Chatbase is a well-known chatbot that helps brands have a supportive conversation with their visitors or customers.
Although the Chatbase offers very much to its users, some reviews suggest that it is not totally accurate at some point while providing the answers for the visitors.
By considering the features and capabilities of what Chatbase is capable of offering, we have done a deep search for what can be replaced with Chatbase.
In light of our research, we have determined the 10 Chatbase alternatives with similar features, various pricing plans, and some reviews and ratings from previous users.
Chatbase is mostly known for its “ChatGPT for your website.”
Since ChatGPT, created by OpenAI, has formed a significant impact on each part of life in a very respectable amount of time, all kinds of brands directed their focus to ChatGPT at once.
As the best alternative known by people, Chatbase trains ChatGPT to use your data while giving information about the questions asked by your visitors.
That is, you can consider Chatbase as your AI customer support on your website with various integration options, like WordPress and Zapier currently.
For the pricing of Chatbase, there are monthly and yearly billing with add-on plans. The pricing of Chatbase starts from $19 to $399 in monthly billing.
We have found the most critical Chatbase alternatives for you, and we will take a look at them in terms of their features and their pricing.
LiveChatAI is a “GPT4 Powered AI Chatbot for your website.”
With the same notion as Chatbase, LiveChatAI scans your data and trains them for your website visitors.
The process of adding an AI-powered chatbot to your website is displayed on the homepage so that you can easily integrate the chatbot with a few clicks.
Importing data is possible when creating a vector database and supports long-term memory for maintaining conversations with visitors.
Pricing → There is a free forever plan with 100 messages, one chatbot, and one website to give a chance.
With the priced plans, there are three plans monthly and yearly: Basic, Pro, and Expert.
Rating: 4.9 out of 5 on Trustpilot.
One of the most famous conversational chatbot brands is ChatBot, known for “With ChatBot, automating customer service is a breeze.”
Creating human-like conversations via instant messaging is possible by creating a routing between team members depending on demand to speed up the process of solving.
ChatBot is more advantageous than other chatbots in terms of integrations, including Slack, Facebook Messenger, Shopify, and WordPress primarily.
Pricing→ There is a free trial option for 14 days without the need for a credit card and coding. Apart from the trial, there are four pricing plans: Starter, Team, Business, and Enterprise.
Rating: 4.4 out of 5 on G2.
Also, you might be interested in AI Chatbots vs. Human Customer Service: A Comparative Analysis.
Botsonic is a product of Writesonic to provide custom ChatGPT chatbots that train data and create knowledge-based chats.
With many trusted brands, Botsonic manages to achieve a dynamic user experience with customer interactions through an NLP-based AI chatbot builder.
As a no-code chatbot builder, Botsonic has integrations that can help you reach through different channels, like WhatsApp, Telegram, Slack, and Discord.
Pricing → We need to examine the pricing of Writesonic to learn the pricing of Botsonic. There are a Free Trial plan, a Pro plan, and an Enterprise plan.
There are two types of pricing plans Premium and Superior. Also, it is possible to choose the pricing monthly or annually.
Rating: 4.7 out of 5 on G2. We checked the rating of Writesonic since Botsonic is a developing part of Writesonic.
Also, you might be interested in How to Train ChatGPT on Your Own Data (Extensive Guide).
Botpress promises to “build ChatGPT chatbots surprisingly fast.”
With Natural Dialogue Understanding feature, there are many integrations that will improve the skills of your chatbot.
Botpress also allows for personalized branding, and you can simply arrange your chatbots multi-lingually.
Besides, Botpress permits you to join open-source communities to share a common space for your problems or experience.
Pricing → There is a free plan for 1.000 incoming messages. When it comes to paid plans, there comes a pay-as-you-go plan.
For the monthly pricing plan, 50.000 messages cost $225, and it ranges to 200.000 message cost $1000 per month.
If you are looking for more information and features than the plans, you need to contact an enterprise plan.
Rating: 4.6 out of 5 on G2.
IngestAI works with “the AI trained on your business.”
With IngestAI, it is more possible to match related AI to the related task and make automated work.
Like some other Chatbase alternatives, there are integration options to support your digital workspace.
Plus, IngestAI aims not only to enrich your chats but also to leverage productivity.
Pricing→ There are four pricing plans of IngestAI, including Free, Basic, Pro, and Business.
Rating: 3.5 out of 5 on G2.
LivePerson is claimed to have the largest conversational dataset and safe and equal AI.
The broader scope of business solutions belongs to LivePerson. These solutions comprise employee management, customer engagement, and brand user insights.
When the website of LivePerson is observed, detailed use cases and industry-based pages are displayed, which informs visitors about the capabilities of LivePerson.
Pricing→ About the pricing of LivePerson, there are two options that you can choose from: Conversational Cloud and Bella AI.
Rating: 4.2 out of 5 on G2.
Also, you might be interested in Chatbots vs. Conversational AI: Main Differences & Features.
Tars is known for being “ the success-driven chatbot platform.”
To correspond to the needs of users, Tars offers different types of chatbot capabilities with menus, rule-based, and support.
Also, for boosting KPIs, you can keep track of your user engagement, user experience, and chatbot analytics.
There are many integration tools to integrate with for increasing the impact of automation and customer experience.
Pricing→ There is a 14-day free trial without the need for payment information.
When it comes to paid plans, there are three plans: Basic, Standard, and Suite. You need to book a demo with the team to get pricing information. The plans change and develop in direct proportion to the price.
Rating: 4.7 out of 5 on G2.
Different from others, Chatfuel focuses on “boosting commerce on WhatsApp with Chatfuel.”
Besides, what differentiates Chatfuel from others is the channels it uses because Chatfuel builds chatbots for Instagram and Facebook as well.
What Chatfuel offers as a customer engagement facility that will help e-commerce are integrations, segmentation, A/B testing, and analysis.
Pricing→ There are two different pricing options: WhatsApp and Facebook+ Instagram.
For WhatsApp, there are two different plans Business costing $49 and Enterprise costing from $300.
Facebook+Instagram plans have a free trial and five other paid plans. The plans start with the Entrepreneur starting from $14.99, and the plans end with the Growing Business plan starting to cost $119.99. If any of the pricing plans don’t fit your expectations, you can demand an enterprise plan.
Rating: 4.5 out of 5 on G2.
Activechat reveals its purpose at first and gives importance to being “the #1 Automation Software For Contact Centers And Customer Service Teams.”
Activechat offers the most expanded support in terms of the onboarding process, extensive documentation, and phone and email support.
By building your own ChatGPT to your site, Activechat aims to grow the whole team's efficiency rather than only upgrading the conversation with customers.
Pricing→ There are three main plans of Activechat: Team, Company, and Enterprise.
Rating: 3.9 out of 5 on G2.
Fini is here to “turn your knowledge base into AI chat... in 2 minutes.”
For the ones who don’t have an account on Fini, they have the chance to get into the waitlist.
As one of the important parts of chatbots, Fini supports human routing when necessary to avoid any kind of confusion or complexity.
Providing instant answers will help your customers live a successful user experience.
Pricing → There are three plans: Standard, Advanced, and Enterprise.
Rating: Since it is a new alternative, we could not reach any rating information.
All in all, there are at least ten Chatbase alternatives that will replace Chatbase.
What can change everything here is that Chatbase alternatives are as good as Chatbase itself, and you need to decide based on your requirements and budget at the same time.
Don’t forget that it is not the price or the reputation that matters, but you should keep your priorities in mind and consider the benefits of AI.
We hope that you can find the best Chatbase alternative for your business and your team.
Check the common frequently asked questions while searching for the best Chatbase alternatives.
Chatbase alternatives also offer flexibility to meet specific requirements, like features or functionality. Some businesses may find Chatbase's pricing structure to be prohibitive, especially if they have budget constraints. In such cases, opting for a Chatbase alternative can provide a more cost-effective solution without compromising on essential features. Also, a Chatbase alternative can offer a better solution for analysis and optimization.
There are features that need to be considered choosing a Chatbase alternative.
It depends. The ability to migrate changes based on the specific alternative you choose. Some alternatives may offer data import options, while others may require manual transfer. It's recommended to check the documentation or contact the support team of the alternative you are considering for detailed instructions on data migration.