Live Chat
Beyond AI: Human-supported chat support for complex queries.
Perfectly blends AI & human touch for supreme customer support.
Experience unmatched customer support through a seamless integration of AI efficiency and the personalized attention of human expertise, ensuring every customer interaction is handled perfectly.
Automatically route to human with AI
Simple layout for your live chat requests.
Third-Party Human Handoff Integrations
Are you using a different live chat software? Don't worry we can handle with that.
We can do seamless transition to whatsapp, Intercom, or SMS for continued support.
We can do seamless transition to whatsapp, Intercom, or SMS for continued support.
Intercom
WhatsApp
Telegram
Messenger
Line
AI Chatbot Comparison
Category
LiveChatAI
Intercom Fin
Chatbase
Human-Support Handoff Chat
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Better AI Training Options
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Unlimited Docs Data
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AI Actions
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API
Slack Integration
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WhatsApp Integration
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Dedicated Success Manager
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Frequently asked questions
How does the AI Bot and Human Support work together in LiveChatAI?
LiveChatAI utilizes a dual-response system where an AI bot serves as the first responder, using advanced algorithms to address queries with a high success rate. If needed, users can easily switch to human support for a more personalized interaction.
What kind of questions can the AI bot handle efficiently?
LiveChatAI can efficiently handle a wide range of questions, particularly those related to explanations of concepts and assistance with problem-solving based on users' data sources. It can generate informed responses, providing accurate and relevant information tailored to the specific query.
How can I activate the human support live chat option?
Human support can be activated by the user through a simple click of the "Talk to human" button, which can be customized to fit your preferences.
Can I turn off the human support live chat option after activating it?
Yes, you have the flexibility to toggle the human support option on or off through your AI bot's settings dashboard, allowing you to adjust the service as per your preference.
What are the key benefits of using LiveChatAI's combined AI and human support system?
The key benefits include efficient support handling by AI, personalized customer interaction through human agents, and adaptive learning that ensures relevant and accurate responses.
Some reviews
from happy customers.
"Implementing LiveChatAI has been a game-changing experience for Popupsmart. Before LiveChatAI, we struggled with overwhelming support queries and long response times. Our support team was continually playing catch-up, and we were worried about customer satisfaction."
Read the full review on G2.com
"Another fantastic feature is the bot's ability to send sample codes using Markdown formatting. This is extremely beneficial for our users, as it allows them to see code snippets in a clean, easy-to-read format. It's like having a knowledgeable developer on-hand to provide quick snippets, all automated and available 24/7."
Read the full review on G2.com
"As a growing e-commerce business, we needed a solution to handle our increasing customer inquiries. LiveChatAI has been the perfect answer. Watching it learn and adapt to our business needs has been fantastic. It's given us a whole new perspective on customer interaction."
Read the full review on G2.com
