ECOMMERCE

Slash your
customer support tickets
in half.

This is Inline AI Chat.
Slack & Whatsapp and
Messenger Widget also
available.

Preset Questions &
Human Supported Live
Chat

Interactive LiveChatAI Demo
‍Trained with 's Docs
%100 Customizable
‍

Trusted by more than 2K businesses.

AI Chatbot for Ecommerce

Convert browsers into buyers with an AI chatbot for ecommerce that offers personalized shopping experiences. Empower your online store with conversational AI for ecommerce that ensures precision, speed, and engagement.

24/7 AI Chat Support for Online Stores

Enhancing customer service efficiency with AI-driven automation.

Automates responses to FAQs about shipping, returns, and product availability.

Provides instant answers by integrating data sources like help centers, PDFs, and Notion.

It can seamlessly hand off complex questions to human agents.

Allows merchants to train AI dynamically by updating responses based on customer interactions.

Increase Conversions with Personalized Shopping Assistant

Guiding customers through the shopping process for better conversions.

Recommends products based on customer inquiries.

Assists in price comparisons and stock availability by fetching real-time data from Google Sheets.

Writes product descriptions and comparisons based on your instructions.

Enables personalized shopping experiences through image responses and product-related auto follow-up questions.

Increase Conversions with Personalized Shopping Assistant

Power Up Your Operations with E-commerce Integrations

Connecting with popular ecommerce platforms for enhanced operations.

Automates order status updates and inquiries using Shopify AI chatbot integration.

Generates and sends invoices to customers via QuickBooks AI chatbot functionality.

Retrieves and presents product pricing from Google Sheets for AI-assisted quoting.

Ensures order tracking and customer notifications through custom webhook and API integrations.

AI Actions and API Integrations for Enhanced Support

Save Time and Money with Automations

Automating key business workflows to save time and resources.

Integrates with Zapier, Make.com, and OpenAPI to automate order management and customer interactions.

Custom buttons can be added to guide visitors to pricing pages, FAQ sections, and promotional offers.

Offers WhatsApp and Slack integration to support customer inquiries on their preferred messaging platform.

Supercharge Your Online Store with AI Chatbot for Shopify

Optimizing Shopify-powered stores with AI chatbot support.

Provides real-time order tracking and delivery updates using Shopify AI chatbot integration.

Assists customers with product recommendations and checkout guidance.

Enhances the post-purchase experience by sending automated order confirmation and shipping notifications.

Supercharge Your Online Store with AI Chatbot for Shopify

Capture Data, Ensure Security, and Review Analytics in Your Store

Tracking customer interactions while ensuring privacy compliance.

Captures customer email, name, and phone number.

Ensures GDPR compliance by allowing customers to control their data submissions.

Provides detailed chat analytics and message tracking to help businesses refine AI responses and optimize sales strategies.

Uses visitor identification API to personalize interactions for returning customers.

Analytics and Monitoring for Data-Driven Decisions

How LiveChatAI Works?

An innovative AI assistant, fueled by OpenAI technology, LiveChatAI offers solutions to intricate issues while delivering more secure and precise responses compared to other AI bots available today.

Train AI and create your GPT-powered live chat in minutes.

Empower your customer support with LiveChatAI.
Quickly train your AI with specific content, and launch a GPT-powered live chat in just minutes. Enhance customer interactions with responsive and precise assistance, all at your fingertips.

No AI expertise needed.

Instant localization with 95 language.

Transform your content into intelligent customer engagement.

LiveChatAI is designed to learn directly from your brand's unique content, ensuring a personalized and informed interaction with your customers.

Accurate & Relevant Responses

Adding Custom Question & Answers

Adding Custom PDF & Text Content

Adding Entire Website & Help Center

Human when you need it.

LiveChatAI can triage complex problems and seamlessly pass them to your human support teams—so your customers get the best possible experience.

Live chat human support.

User choose when human support needed.

Frequently asked questions

What is an Ecommerce Chatbot and How Does It Work?

An ecommerce chatbot is an AI-powered tool designed to assist online shoppers by automating customer service, providing product recommendations, and answering queries instantly. It uses natural language processing (NLP) to understand customer questions and respond in real time. Ecommerce chatbots can handle tasks like order tracking, returns, and personalized product suggestions.

Can an AI Chatbot Handle Complex Customer Queries?

Yes, an AI chatbot for ecommerce can handle a wide range of queries, but for more complex issues, it seamlessly escalates the conversation to a human agent. This hybrid model ensures that customers receive accurate answers while maintaining a high level of satisfaction for complex scenarios.

How Do Chatbots Provide Product Recommendations?

Using customer data, browsing history, and AI algorithms, an AI chatbot for product suggestions can deliver tailored product recommendations. The chatbot can also share visuals, highlight product features, and guide users directly to checkout, improving the shopping experience and driving sales.

Can an Ecommerce Chatbot Be Integrated with My Existing Tools?

Yes, ecommerce chatbots integrate seamlessly with popular platforms like Shopify, WooCommerce, and CRMs. They can also connect with payment gateways, order management systems, and communication tools like WhatsApp or Slack, ensuring a streamlined workflow for your store.

Is It Possible to Customize the Ecommerce Chatbot for My Brand?

Absolutely. An ecommerce chatbot can be tailored to align with your brand identity. You can customize the chat interface with your logo, colors, and layout. Advanced options like CSS customization and white-label solutions ensure the chatbot feels like a natural extension of your store.

AI Chatbot simplified.

Create My First AI Chatbot

GPT-4 Available

Customized AI Bot

Human Handoff Options

Instant Answers

Trained Data API

Automated Customer Support

Tailored AI Bot

Knowledge Sharing

Simple Setup

Cards for your whole team.

API Available

Money Back Guarantee

Reduce Support Volume

Increase Customer Satisfaction