LiveChatAI is a GPT-4o-powered platform that turns your own knowledge base into an instant, always-on customer-support agent. Upload web pages, PDFs, Notion docs, YouTube transcripts, or Q&As, and resolve around 70% of tickets with human-level, zero-wait answers.

How can I add my AI chatbot to my website?

In the LiveChatAI dashboard, go to Embed & Integrate and choose from Messenger (floating bubble), Full Page Chat, or Inline Chat. Copy the code or link, paste it into your site, and customize your agent’s appearance and behavior.

AI agent for customer support.

Q: How to import my data?

LiveChatAI scrapes your site or help center content, converts it into a vector database, and stores it as long-term memory so your AI agent can deliver accurate responses.

Q: Can LiveChatAI predict customer behavior or analyze customer inquiries?

LiveChatAI focuses on real-time responses but collects data that can reveal customer behavior trends and be used for further analysis.

Q: How does LiveChatAI handle multiple simultaneous customer conversations?

LiveChatAI manages multiple conversations at once with speed and accuracy, ensuring a seamless support experience even during high traffic.

Q: Can the agent do more than chat?

Yes. LiveChatAI's AI Actions let your support agent trigger webhooks, push CRM updates, launch Zapier or Make flows, and redirect users—no coding needed.

LiveChatAI is a GPT‑4o-powered platform for building AI agents for customer support, resolving 70% of tickets instantly with human-level, zero-wait answers.

Build your AI agent

Works with your custom data

Experience AI agent support in action.

See how fast you can launch a no-code AI support agent with LiveChatAI’s AI agent builder.

Schedule your hands-on tour.

Join a short walkthrough to explore how LiveChatAI agent can support your team and fit your existing workflow.

Here's what you'll get

How the AI support agent responds to common queries
How simple it is to manage and customize your agent
Ways to use your existing content to build a knowledge-based support agent

Schedule your demo

Path your live conversational AI agent.

With LiveChatAI, you turn your own knowledge base into a helpful, always-on agent in three quick moves.

Build your AI agent without writing a line of code.

Connect your help docs, web pages, or PDFs, and launch an AI agent customer support that starts answering in just a few clicks.

Instant multilingual support in 95+ languages

Set up in minutes, no technical skills needed

GPT-4o–level accuracy with human-like responses

Your content becomes the brain of your AI support agent.

LiveChatAI learns directly from your website, help center, PDFs, and custom content to create a truly personalized AI agent for customer support. Every response is tailored, accurate, and grounded in your brand’s knowledge.

Pulls from web pages, PDFs, Notion, and more

Supports structured docs and custom Q&As

Delivers brand-aligned, context-aware answers

Human support, seamlessly integrated

LiveChatAI can triage complex problems and seamlessly pass them to your human support teams, so your customers get the best possible experience.

Smart routing to human agents

Consistent experience across AI and live chat

Use built-in analytics to track performance and fine-tune your AI agent.

Unlock insights from every conversation. Use analytics to track performance, spot gaps, and fine-tune your AI agent for faster, smarter support.

Build your AI agent

Analytics That Elevate Every Interaction

Smarter conversations, seamlessly guided.

Let your AI agent take the lead to reduce your support workload. Deliver the most relevant answers while saving time and enhancing the customer experience effortlessly.

Pick the LLM that powers your AI agent.

Use the best Large Language Models to shape your AI agent’s behavior. Choose the right one for your goals and deliver faster, smarter support.

Trusted by 2K+ businesses
all over the world.

Reimagine support with a smarter AI agent builder.

Human-level answers.

Zero-wait support.

AI actions beyond chat.

Omnichannel & multilingual.

1. Dramatically reduce your support volume.

LiveChatAI’s AI agent instantly answers most customer questions, helping you cut support volume dramatically and free up your team for high-value conversations.

Say goodbye to long wait times and repetitive tickets, deliver fast, accurate answers that improve both efficiency and satisfaction.

70% average AI resolution rate

Fewer tickets, more focus for your support team

%82

Average AI agent resolution rate from customer queries

"Implementing LiveChatAI has been a game-changing experience for Popupsmart. Before LiveChatAI, we struggled with overwhelming support queries and long response times. Now, our AI answers resolve an astonishing 82% of queries, allowing our human support team to focus on more complex issues. The seamless blend of AI agent and live chat has not only streamlined our support but also enhanced customer satisfaction. "

Zeynep Sargın

Popupsmart

READ THE customer story

2. Answer issues instantly.

No one likes waiting.
We understand the value of immediate responses.
Our AI agent is designed to answer customer inquiries on the spot, boasting a remarkable 70% resolution rate.

Immediate Customer Satisfaction

Efficient Support Operations

Enhanced Resolution Rate

80%

Improved Response Times

"Integrating LiveChatAI into our customer success strategy was one of the best decisions we've made. Our customers appreciate the quick responses, and our human support staff can now focus on more complex customer needs. LiveChatAI didn't just meet our expectations – it exceeded them."

Mert Aktas

UserGuiding

READ THE customer story

3. AI agent you can trust.

LiveChatAI is powered by leading LLMs like GPT‑4o, giving you human-level responses with accuracy and context awareness. Your AI agent is fully trained on your content, with no hallucinations, no confusion.

Train with your website, help center, or uploaded content

Long-term memory with support up to 50M tokens

Transparent

AI Conversations in Inbox lets your team easily monitor all of AI’s responses and also Live Chat messages.

Human support

LiveChatAI can triage complex problems and seamlessly pass them to your human support teams.

4. Works any platform and any language.

LiveChatAI breaks down language barriers by supporting 95 different languages, ensuring seamless communication across diverse audiences.

Whether you're using our chat messenger, inline embedding, full page, or even our flexible API, LiveChatAI is designed to work effortlessly on any platform, anywhere

Chat messenger

Inline & full-page chat

API available for all other platforms

What sets LiveChatAI apart from the rest

LiveChatAI is a trusted platform for building AI customer service agents, delivering real-time AI agent customer support that’s accurate, secure, and always available.

Features included :

Seamless AI-to-human handoff

Train your agent with PDFs, websites, Notion, YouTube & more

API access with custom-trained knowledge

AI agents that trigger actions

Support for multiple languages (95+)

Other Software

Features not included :

Limited LLM support

No live chat or human handoff built in

Limited training sources (no Notion, YouTube, or advanced file types)

No API access to trained data

No AI Actions or workflow execution

Minimal multilingual support

Frequently asked questions

What is LiveChatAI?

LiveChatAI is a GPT-4o-powered platform that turns your own knowledge base into an instant, always-on customer-support agent. Upload any mix of web pages, help-center articles, PDFs, Notion pages, YouTube transcripts, or custom Q&As, and the agent is ready to resolve about 70 % of incoming tickets with human-level, zero-wait answers.

How can I add my AI agent to my website?

In your LiveChatAI dashboard, go to Embed & Integrate and choose how you want to add the chat - Messenger (floating bubble), Full Page Chat (shareable link), or Inline Chat (embed with an <iframe>).

Copy the code or link, add it to your website, publish the changes, and then customize the colors, welcome message, and suggestions. Your AI agent will be ready to chat and hand off complex questions to your team.

How to import my data?

LiveChatAI scrapes your website or helps center pages and collects all the content first. Then we will convert the content into the vector database and creates long-term memory to use in Chat.

Can LiveChatAI handle non-English languages?

Yes, LiveChatAI supports instant localization with 95 languages, making it a perfect choice for businesses with a global audience.

Can LiveChatAI predict customer behavior or analyze customer inquiries?

While LiveChatAI mainly serves by providing real-time responses to customer inquiries, its ability to collect data can offer valuable insights into customer behavior, and gathered data can be leveraged for further analysis.

How does LiveChatAI handle multiple simultaneous customer conversations?

LiveChatAI can manage numerous concurrent customer interactions efficiently, ensuring fast and accurate responses, thereby providing all customers with a seamless experience regardless of the volume of inquiries.

Can the agent do more than chat?

Absolutely. AI Actions let the AI agent for customer support trigger webhooks, launch Zapier or Make flows, push data to CRMs, or redirect visitors to personalised URLs - no code required.

Some reviews
from happy customers.

"Implementing LiveChatAI has been a game-changing experience for Popupsmart. Before LiveChatAI, we struggled with overwhelming support queries and long response times. Our support team was continually playing catch-up, and we were worried about customer satisfaction."

Read the full review on G2.com

Zeynep from Popupsmart

"Another fantastic feature is the agent's ability to send sample codes using Markdown formatting. This is extremely beneficial for our users, as it allows them to see code snippets in a clean, easy-to-read format. It's like having a knowledgeable developer on-hand to provide quick snippets, all automated and available 24/7."

Read the full review on G2.com

Nusret from Formcarry

"As a growing e-commerce business, we needed a solution to handle our increasing customer inquiries. LiveChatAI has been the perfect answer. Watching it learn and adapt to our business needs has been fantastic. It's given us a whole new perspective on customer interaction."

Read the full review on G2.com