How to Add an AI Chatbot to ikas Website
ikas is defined as a “new-generation e-commerce platform specifically developed for SMEs and large companies”.
To create your online store with ikas, you can upload your products, design your website, and integrate your website with different tools.
Having an ikas chatbot on your website will help you engage with your customers and provide details about your e-commerce store.
How to Create an ikas Chatbot with LiveChatAI
LiveChatAI provides an AI chatbot to add to your ikas website. Therefore, you can integrate it seamlessly and start using it.
Before starting, you need to know that you should have to:
- Create a LiveChatAI account to have a customized ikas chatbot
- Get access to your ikas dashboard.
Step 1- Go to the “Embed& Integrate” section on your LiveChatAI account dashboard.
Step 2- “Copy to clipboard” your embed code on the messenger tab. Or, you have options, like the full-page chat and inline chat, to use.
Step 3- Now, go to your ikas dashboard and find “Sales channels” on the left sidebar.
Step 4- Choose “Extensions” and then “Add Script” in the Installed Apps section.
Step 5- You can add your embedded code to Script Content and give a name on Script Name. Then, you should click “Save”.
You are all set up to use your ikas chatbot and engage with your audience.
What is an ikas Chatbot?
The ikas Chatbot is an intelligent virtual assistant integrated into the ikas website.
It is designed to engage in natural language conversations with users and provide assistance across various tasks.
ikas Chatbot aims to enhance the user experience by providing efficient and interactive communication, automating tasks, and conversationally delivering information for you.
Top Reasons Why You Should Have an ikas Chatbot
- Seamless E-commerce Integration: The ikas chatbot integrates directly with your online store. This integration facilitates smoother transactions and customer interactions, ensuring your digital storefront can provide automated yet personalized service around the clock.
- E-commerce Efficiency with AI chatbots: Designed with the unique demands of online retail in mind, the ikas chatbot helps streamline customer service and back-end operations. Handling routine inquiries and tasks lets you focus on scaling your business and enhancing customer satisfaction.
- Inventory Management Support: The chatbot offers real-time support for inventory-related inquiries, tapping into ikas' inventory management system to provide up-to-the-minute stock information. This helps in managing customer expectations and reduces the workload on your support team.
Use Cases for Using ikas Chatbot
- Real-Time Product Information: Instantly provides customers with detailed product information, leveraging a comprehensive product management system for up-to-date data.
- Seamless Order Management: Assists with order placements, tracking, and updates by integrating directly with the order management system, offering a smooth transactional experience for users.
- Dynamic Pricing Inquiries: Responds to customer queries about pricing, discounts, and promotions to offer current, accurate information.
- Customer Account Assistance: Helps users manage their accounts, including order history, wish lists, and loyalty points, enhancing user engagement with AI chatbots on your ikas platform.
- Feedback and Insights Collection: Gathers customer feedback specific to the ikas shopping experience, providing valuable insights for store optimization and customer satisfaction improvement.
Frequently Asked Questions
Can I generate leads with the ikas chatbot created by LiveChatAI?
Yes. You can generate leads with your ikas chatbot using LiveChatAI’s email capture form. Thus, you can collect emails to use for later.
Is it free to create an ikas chatbot with LiveChatAI?
Absolutely. This is free to start creating your ikas chatbot, and then you can check LiveChatAI pricing to choose the best plan that suits you.
How does an ikas chatbot help automate the AI actions process?
LiveChatAI provides AI actions to customize your audience performance. Therefore, you can set up personalized updates and processes for your ikas chatbot.
Can I add more sources on LiveChatAI to enhance my ikas chatbot?
Of course. LiveChatAI allows you to add and manage data sources to train your AI chatbot and enhance the experience of your ikas chatbot users.
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