how to add LiveChatAI to October CMS as an AI chatbot
How to add October CMS AI chatbot with LiveChatAI

Create an AI Chatbot for October CMS with LiveChatAI

October CMS is a self-hosted content management system (CMS) based on the PHP programming language and Laravel web application framework.

With simple editing and creation of the October CMS website, you can add your AI chatbot to your October CMS easily. 

To add and integrate an AI chatbot to your website, you can follow the details and steps.

How to Create an October CMS Chatbot with LiveChatAI

October CMS chatbot with LiveChatAI will provide more benefits for your website more than you think.

The things you should consider:

Step 1- Go to your “Embed & Integrate” section to get the code.

Step 2- Copy the embed code to your clipboard from the options: Messenger, full-page, or inline. We’ll go with the messenger one.

the embed code to add your AI chatbot as messenger

Step 3-  Go to your October CMS backend by adding /backend to your site URL. In the 'Layouts' section, paste the code before </body> in master.html and save.

the body section in Layouts section of October CMS website dashboard

What is an October CMS Chatbot?

An October CMS chatbot is an automated conversation agent integrated within the October CMS platform, a free, open-source content management system. 

It's designed to simulate human-like interactions with users, providing them with assistance, resources, and responses in real time. 

These chatbots can enhance user engagement, improve customer service, and automate many tasks that would typically require human intervention.

Top Reasons Why You Should Have an October CMS Chatbot

  • Increased Efficiency: Automate routine tasks, freeing up human resources for more complex issues.
  • Scalability: Easily handle a large number of interactions simultaneously without additional cost.
  • Data Collection: Gather valuable user insights through conversations to inform business strategies.

Use Cases for Using October CMS Chatbot

  • Customer Service: Resolve common customer issues and answer FAQs instantly.
  • Lead Generation with AI Chatbots: Collect information from potential customers engaging with your site.
  • Booking and Reservations: Allow customers to make appointments or reservations directly through the chat.
  • Feedback Collection with AI Chatbots: Use the chatbot to survey visitors and collect their feedback on products or services.
  • Content Delivery: Guide users to relevant sections of your site or provide them with downloadable resources.

Frequently Asked Questions

Can I customize the chatbot to match my brand identity?

Yes, October CMS chatbots are highly customizable. You can tailor the chatbot's appearance, conversational flow, and responses to align with your brand's voice and aesthetics.

Do I need coding skills to set up an October CMS chatbot?

While having some technical background can be helpful, many chatbot platforms offer intuitive interfaces that allow non-developers to create and integrate chatbots without writing code.

How does an October CMS chatbot handle complex customer service inquiries?

October CMS chatbots are equipped with natural language processing to understand complex queries. For inquiries they can't handle, they can escalate the conversation to a human agent seamlessly.

How can I keep track of your conversations on October CMS chatbots?

You can keep track of your conversations from the Chat Inbox section of the dashboard to learn your chat inbox history.