INTERNAL SUPPORT
Transform your internal docs
24/7 conversational
AI assistant.
This is Inline AI Chat.
Slack & Whatsapp and
Messenger Widget also
available.
Preset Questions &
Human Supported Live
Chat
Interactive LiveChatAI Demo
Trained with's Docs
%100 Customizable
Trusted by more than 2K businesses.
Revolutionize Employee Support with an Internal Chatbot
LiveChatAI offers internal support automation features tailored for internal queries, IT assistance, HR support, and more. By acting as an internal chatbot for employees, it empowers organizations with speed, accuracy, and seamless operations.
Resolve Internal Queries with an Internal Chatbot
Simplify internal query management with an AI-driven customer service tool that delivers fast, reliable support.
Resolves up to 70% of internal queries using GPT4-powered AI.
Instantly supports IT troubleshooting, HR policies, and FAQs.
Escalates complex queries to human agents via hybrid support.
Supports 95+ languages for global teams.
Automate Internal Workflows with an AI-Driven Help Desk
Leverage support ticket automation to handle repetitive workflows, improving service desk efficiency.
Automates tasks like onboarding, ticket creation, and IT tracking.
Connects to internal systems via APIs and webhooks for automation.
Improves service desk efficiency with AI-powered classification.
Boost Team Collaboration with Internal Communication AI
Integrate the HR chatbot within your communication platforms to enhance collaboration.
Resolves issues and answers FAQs directly in Slack, WhatsApp, or Teams.
Facilitates seamless team collaboration within messaging platforms.
Streamline HR and IT Support with Specialized Chatbots
Use tailored employee assistants to automate HR and IT-related workflows.
Automates leave requests, payroll queries, and HR policies.
Handles IT tasks like password resets and troubleshooting with guided steps.
Suggests follow-ups or related actions based on input.
Improve Internal Insights with Analytics and AI Suggestions
Gain actionable insights with AI chatbot analytics for support, improving internal processes.
Tracks frequent queries and resolution times.
Uses AI Suggestions to refine chatbot responses.
Controls message flow to ensure consistent interaction quality.
Customize for Your Organization with Full Design Control
Tailor your internal chatbot to fit your organization’s branding and functionality needs.
Customizes the chatbot’s interface to match company branding.
Removes “Powered by LiveChatAI” for white-label usage.
Offers CSS customization for advanced branding needs.
How LiveChatAI Works?
An innovative AI assistant, fueled by OpenAI technology, LiveChatAI offers solutions to intricate issues while delivering more secure and precise responses compared to other AI bots available today.
Train AI and create your GPT-powered live chat in minutes.
Empower your customer support with LiveChatAI.
Quickly train your AI with specific content, and launch a GPT-powered live chat in just minutes. Enhance customer interactions with responsive and precise assistance, all at your fingertips.
Quickly train your AI with specific content, and launch a GPT-powered live chat in just minutes. Enhance customer interactions with responsive and precise assistance, all at your fingertips.
No AI expertise needed.
Instant localization with 95 language.
Transform your content into intelligent customer engagement.
LiveChatAI is designed to learn directly from your brand's unique content, ensuring a personalized and informed interaction with your customers.
Accurate & Relevant Responses
Adding Custom Question & Answers
Adding Custom PDF & Text Content
Adding Entire Website & Help Center
Human when you need it.
LiveChatAI can triage complex problems and seamlessly pass them to your human support teams—so your customers get the best possible experience.
Live chat human support.
User choose when human support needed.
Frequently asked questions
What is an Internal Chatbot?
An internal chatbot is an AI-powered virtual assistant created specifically to help organizations streamline employee support. It automates workflows, manages IT and HR-related queries, and enhances workplace communication. The chatbot acts as a self-service tool for employees, reducing dependency on human intervention for common issues.
How Can AI Chatbots Improve Internal IT and HR Support?
AI chatbots improve internal IT and HR support by resolving common issues such as password resets, software installation, and troubleshooting for IT. For HR, the chatbot can automate payroll inquiries, leave requests, and onboarding tasks. It provides fast and accurate answers to frequently asked questions and seamlessly escalates unresolved queries to human staff for efficient resolution.
What Are the Benefits of Using a 24/7 Internal Support Chatbot?
A 24/7 internal support chatbot ensures that employees have access to assistance anytime, regardless of their location or time zone. It delivers instant responses to IT and HR-related questions, provides multilingual support for global teams, reduces the workload of support staff by handling repetitive queries, and enhances employee productivity by quickly addressing common issues.
How Can Internal Chatbots Enhance Employee Collaboration?
Internal chatbots enhance employee collaboration by integrating with tools like Slack, Microsoft Teams, and WhatsApp. This allows seamless communication within teams and departments. The chatbot also provides a centralized platform for resolving IT and HR queries, tracks team interactions, facilitates group discussions, and helps allocate tasks more efficiently.
How Do AI Chatbots Provide Insights to Optimize Internal Support?
AI chatbots provide valuable insights into internal support by tracking frequent queries, identifying workflow bottlenecks, and monitoring resolution times and satisfaction levels. They offer suggestions for improving chatbot responses and highlight areas for process optimization. The data collected by the chatbot helps organizations refine their internal IT, HR, and operational workflows for better efficiency.
