Chatbot API of LiveChatAI
Your Own Very AI Chatbot with the LiveChatAI API
Custom AI Chatbot Solutions
Enhance your AI chatbot’s functionality with easy creation, management, and integration with various data sources.
Create, delete, or get chat details of your AI chatbot
Engage with users to monitor dynamic interactions
Manage knowledge base with endpoints
Chatbot API Benefits
Build your own chatbot or optimize the current AI chatbot with LiveChatAI's Chatbot API.
Scalable AI chatbot capabilities for business growth
Configure the AI chatbot details for troubleshooting
Streamline internal link discovery for user experience
Exclusive Chances
Reach comprehensive developer resources to drive innovative performance optimization for your AI chatbot.
Train Knowledge Base & Manage with API
Customize your AI chatbot with your chatbot API and handle replies and conversation details along with valuable lead information.
Add details for expanding the data source
Update data sources regularly
Delete outdated data sources
Frequently asked questions about Chatbot API
How can I access the LiveChatAI API documentation?
You can access the detailed API Documentation for developers here.
What plans are required to use the LiveChatAI API?
To use the LiveChatAI API, you need to have either an Advanced or Expert plan.
How do I obtain an API key for the LiveChatAI API?
After subscribing to an Advanced or Expert plan, navigate to “Your Profile” page under the account settings at top right. Scroll down and find the “API Keys” section to obtain.
Is the LiveChatAI API currently stable?
The LiveChatAI API is currently in its beta phase. While efforts have been made to ensure stability and functionality, there may be occasional issues or bugs.
What should I do if I encounter issues with the LiveChatAI API?
For any inquiries, from brief queries to in-depth support needs, our committed support team is readily accessible with just a click. Reach out to us via the widget on our website or send an email to [email protected], and we'll be happy to assist you.
How can I add a data source to my chatbot?
You can add different types of data sources (PDF, Q&A, text, URL) to your chatbot using their respective API endpoints. For example, to add a PDF data source, use
POST /api/ai-bot/data-source/pdf.How can I track and analyze user interactions with my chatbot?
Use endpoints like
GET /api/ai-bot/chat/detail to retrieve detailed interaction data. Analyzing these reports helps you understand user behavior and refine your chatbot’s responses and performance.How can I customize the chatbot's responses based on different user inputs?
Customize responses by adjusting the dialogue flow and response patterns through the
POST /api/ai-bot/reply endpoint. Manage the chatbot’s behavior by configuring response rules and integrating relevant data sources to handle varied user inputs effectively.How can I test and debug my chatbot using the API?
Choose the
GET /api/ai-bot/detail endpoint to review your chatbot’s configuration and ensure it aligns with your intended setup. For debugging, monitor the POST /api/ai-bot/reply endpoint's output to verify that responses are generated correctly. Regularly review logs and interaction data to identify and address any issues.How do I handle multiple chatbots within a single account using the API?
Manage multiple chatbots by using endpoints such as
GET /api/ai-bot/list to retrieve all chatbots associated with your account. You can then use individual endpoints like POST /api/ai-bot/create and DELETE /api/ai-bot/delete to handle each chatbot separately.How can I manage chatbot interactions across different time zones?
To manage interactions across different time zones, ensure that your chatbot’s backend supports timezone-aware data. Implement logic in your response handling and base prompt to adjust times and dates based on user time zones.
Can I access historical interaction data through the API for analysis?
Yes, you can access historical interaction data using endpoints like
GET /api/ai-bot/chat/detail to retrieve past conversations. This data can be used to improve chatbot responses.
